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Halo Service Solutions

Halo Service Solutions

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Halo makes ITSM, Service Desk and MSP software that is used by 100,000+ people worldwide. We’re committed to improving customer relationships and unlocking team productivity through digital workflows and automation.

HaloITSM

Halo Service Desk

HaloPSA

Trusted by the World’s Best Teams

100,000+ people, from 50+ countries, trust Halo Service Solutions

All-Inclusive Service Desk Software | used by The University of Cambridge
All-Inclusive Service Desk Software | used by Sony Music
All-Inclusive Service Desk Software | used by Goodwill

There’s Software for Everyone

View the Halo Service Solutions:

Dedicated to IT teams

Everything IT teams need to deliver results and collaborate effectively.

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Dedicated to workflows

Connect teams to empower them to plan, track and organise work.

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Dedicated to the MSPs

Helping Managed Service Providers deliver IT services to clients.

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Intuitive ITSM Software, Delivered by Experts


HaloITSM will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best in service – to customers and employees alike.

“The good thing with HaloITSM is how the tool can be customized to suit our requirements specific to SKY’s business environments. This is a much better state to be in rather than the tool asking the business to adapt to make it work.”

Vamsi Dharanikota – Service Delivery Manager

All-in-One PSA Software for Service Providers


Deliver exceptional service with a fast, simple and fully configurable system. Fully tailored to help you run a successful MSP business.

“Before moving to HaloPSA, we were using another tool, which was lacking in terms of functionality and available integrations. Due to this, we struggled to grow as an organisation.”

Mandie McCulloch – IT Support Manager

Break out of the inbox,
and connect teams globally.


Centralise your organisation under a single all-inclusive cloud platform – to give your teams a shared view of work progress.

“We were struggling with tracking our work and tickets as we didn’t have a centralised system. It was hard to see what the teams were working on and this was leading to errors. This is when we knew we needed Halo service desk.”

Oluwafemi Majiyagbe – IT and Facilities Helpdesk Administrator

ITSM software, ITSM software, ITSM software, ITSM Software

Welcome to the Halo Family.

Service matters. That’s why Halo Service Solutions is the first platform designed to help drive service as a priority, centralise teams workflows and offer an industry-leading level of local support to help you grow to fit your goals and ambitions.

For 25+ years we’ve been helping the world’s best teams, from the brands you love improve customer relationships and drive their work forward.

Experience the Halo Effect

Read about what our customers say about us

HaloITSM

Halo Service Desk

HaloPSA

All-Inclusive Service Desk Software | Designed to power workflows

You’re in good company

100,000+ people, from 50+ countries, trust Halo Service Solutions to deliver their Service Desk software:

All-Inclusive Service Desk Software | used by The University of Cambridge
All-Inclusive Service Desk Software | used by Sony Music
All-Inclusive Service Desk Software | used by Goodwill

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